The most startling call I answered last week was “I have poop in the hall”. A toilet in pediatrics had overflowed all the way into the hall. This called for an immediate redirect for one of our teams to go clear the toilet. Also a call to the cleaning company to go clean and disinfect the room and carpet.
I was nervous going in today because we had rain on Friday night. I repeat…we had rain on Friday night. It could be the first rain since last February. The rain was fantastic and lasted off and on all night, the garden got a good watering. (The rain actually deserves a post of its own)
But last February when we had rain I had a full day of calls for leaky windows and leaky roofs. But today was pretty good. A dozen or so calls, none of them had anything to do with the rain last weekend and of the only plugged toilet for the day did not include “poop in the hall”. The best call of the day was the employee who dropped their keys into the door gap of the elevator while on the 4th floor of a building that includes 3 underground parking levels.